How can we help you?

Click "Sign Up" in the top right corner, enter your email, create a password, and verify your email. It takes less than 2 minutes!

Yes! CitySpot is completely free for users. Browse businesses, order delivery, request services, and engage with your community at no cost.

Go to Settings → Profile, then select your city from the dropdown menu. You can switch cities anytime.

We currently serve 55+ cities across North Carolina. Visit our Cities page to see the full list and request your city if it's not listed.

Browse restaurants, add items to cart, enter delivery address, and checkout. A driver picks up your order and delivers it to you. Track your order in real-time!

Delivery fees vary by restaurant, typically $3-5. Some restaurants offer free delivery on orders over a certain amount.

Most deliveries arrive within 30-45 minutes. You'll see an estimated delivery time before you checkout.

Yes! Once a driver is assigned, you can track them in real-time on the map in your Orders page.

Contact support immediately through the order page. We'll resolve issues quickly with refunds or redelivery.

Visit Services, select your category (plumbing, cleaning, etc.), describe your project, and submit. Local pros will send you quotes within 24 hours.

Prices vary by service type and scope. You'll receive multiple quotes from providers to compare prices before hiring.

Yes! All service providers go through background checks, license verification, and insurance validation before joining our platform.

Payment terms are agreed upon with the provider. Most accept credit cards, and you can pay through our platform for protection.

Click "For Restaurants" or visit Business Signup, fill in your details, add your menu or services, and submit for review. Approval takes 24 hours.

Basic listings are free! Restaurants on delivery pay 28% commission per order. Service providers can choose pay-per-lead or subscription plans.

In your business dashboard, go to Menu Manager. Add items with names, prices, descriptions, and categories. Mark items as available or sold out.

Orders appear in your Orders dashboard. You'll get email/SMS notifications. Accept the order, prepare it, and mark it ready for pickup.

Payments are deposited to your bank account weekly. You keep 72% of each delivery order (we take 28% commission).

Visit Drivers Signup, complete the application, pass a background check, upload insurance and vehicle docs. Approval takes 2-3 days.

Must be 18+, have a valid driver's license, car insurance, and pass background check. Vehicle must be 2005 or newer.

Drivers keep 100% of tips plus base pay per delivery. Most earn $15-25/hour depending on location and time.

Yes! Set your availability in the app and go online whenever you want to work. Complete flexibility.

Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.

Go to Settings → Payment Methods. Add, remove, or set a default credit card.

Go to Settings → Addresses. Add multiple addresses (home, work, etc.) and set a default for faster checkout.

Go to Settings → Privacy & Security → Delete Account. This is permanent and cannot be undone.

Go to Settings → Notifications. Toggle email, SMS, and push notifications on or off for different types of updates.